by Terri Klass | Jul 13, 2015 | Building Trust, Evaluating Leaders, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
During a recent phone call with a client, I was asked what were my specialties. They wanted to know what I “preferred” to present and what was my true expertise. I responded with my pitch, telling them about my background and ways I have impacted teams and...
by Terri Klass | Jun 15, 2015 | Collaborative Leadership, Influential Leader, Leadership Development, strategic listening, Team Building
Working with teams for many years, I have learned that no two are alike and each one has its own personality and style. It doesn’t matter what the team chooses for its culture or style as long as it’s high performing and resilient. Where the challenges come in is when...
by Terri Klass | Jun 8, 2015 | Core Values, Influential Leader, Inspire, Leadership Brand, Leadership Development, leadership qualities, strategic listening
Television sets didn’t always broadcast an HD picture. For years we watched our TV programs in digital or analog format, content, not knowing there was any other way to view them. We accepted the bland broadcast until we got wind of HD quality pictures. Then...
by Terri Klass | Jun 2, 2015 | Building Trust, Empowerment, Influential Leader, Leadership Development, leadership qualities, Team Building
They all came to the conference with the possibility of learning about the new trends in the industry and seeing their colleagues. They were willing to sit through many sessions with an eye to bring back new ideas and lessons to each of the firms they lead. They were...
by Terri Klass | May 18, 2015 | Building Trust, Collaborative Leadership, Influential Leader, Leadership Development, Problem Solving, Team Building
At the end of all my workshops, I always go around the room and ask what one thing each participant took away from the program. It is a great way for people to identify what they felt was valuable and what actions they may want to take to help them grow their...
by Terri Klass | May 11, 2015 | Customer Needs, Influential Leader, Leadership Brand, Leadership Development, Self-Promotion, Storytelling, strategic listening
Marketing has always been a challenge for me, although I am learning so many ways to overcome my fears. Sometimes when we get an obstacle stuck in our heads, it can take extra focus to jump over it. So what I have tried to do is not look at marketing as an...
