by Terri Klass | Feb 23, 2015 | Building Trust, Generosity, Influential Leader, Leadership Development, strategic listening, Team Building
Today began with a surprise box on my front porch. I couldn’t imagine who it was from or what I might have forgotten that I ordered. But sitting outside on this cold, snowy morning was a big, brown square of excitement. I carefully stepped onto the frigid cement...
by Terri Klass | Feb 16, 2015 | Building Trust, Career Development, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Manager as Coach, Social Intelligence, strategic listening
Have you ever thought about what makes you an influential leader? I’m always on the hunt for insights and clues to why one leader is able to connect with their team and colleagues while another leader has such a challenging time building relationships. How is one...
by Terri Klass | Feb 9, 2015 | Building Confidence, Empowerment, Influential Leader, Leadership Development, leadership qualities, Open-Minded, strategic listening
Managers are frequently asking me how to gain the respect of their teams and bosses. They feel that they have great insights to share but are having a challenging time being recognized. They will inquire: “Why can’t I get my boss to respect my decisions?” “My team...
by Terri Klass | Feb 2, 2015 | Communication, Empowerment, Influential Leader, Leadership Development, leadership qualities
I have worked with so many different types of leaders and each one brings their unique perspective to their leadership. Some leaders are more extroverted and share their messages in a loud, excitable way, while other leaders are more introverted, offering their ideas...
by Terri Klass | Jan 19, 2015 | Building Trust, Collaborative Leadership, Empowerment, Influential Leader, Leadership Development, Storytelling
Whether we work on a small or large team, partner with colleagues on business projects or volunteer in an organization, we greatly depend on collaboration. When we join forces with other people we benefit from their gifts and insights to create a deeper and richer end...
by Terri Klass | Jan 12, 2015 | Coaching, Conflict Resolution, Influential Leader, Leadership Development, Management Development
While coaching and training leaders, I listen very carefully to their stories and challenges. On one hand, leaders feel it is necessary to be understanding of people’s busy lives outside of work as well as issues in the workplace. Yet on the other hand they question...