by Terri Klass | Mar 17, 2019 | Career Development, Empowerment, Leadership Development, leadership qualities, Storytelling
When working with leaders, I often begin our conversation with a powerful question and one that usually stirs some deep thinking in their minds: Think of a leader you have met along the way who has helped you get to where you are today. What made them so impactful for...
by Terri Klass | Mar 10, 2019 | Building Trust, Customer Needs, Leadership Development, strategic listening
It was a challenging interaction with a client this week. I have been working with them for years in helping them develop their leadership pipeline and something felt off. Maybe it had to do with their new HR Director or the overwhelming workload that their leaders...
by Terri Klass | Mar 3, 2019 | Career Development, Empowerment, Leadership Development, strategic listening
It can be so frustrating to work alongside of a boss or colleague who always seems to be looking over our shoulder. Then when we complete our piece of a project they tear it apart and add their words and changes. Sometimes the edits are so hefty that we don’t even...
by Terri Klass | Feb 17, 2019 | Building Confidence, Career Development, Communication, Leadership Development, Open-Minded
During a leadership program I presented last week there was a great deal of discussion about how to feel empowered to speak up. Participants were feeling frustrated that they had no influence over their team members or colleagues from other departments. Information...
by Terri Klass | Feb 10, 2019 | Change Management, Leadership Brand, Leadership Development, Open-Minded
For many leaders who have been part of developing their business website know that there are good days and challenging days. The process can be overwhelming at times but if they stay the course a magical website can ultimately emerge. A leader’s rebranded website can...
by Terri Klass | Feb 4, 2019 | Career Development, Change Management, Empowerment, Leadership Development
It can be so easy to give up when leaders feel defeated or frustrated. It can even feel like a sense of relief that we no longer need to hold onto an overwhelming workload or project. I recently worked with a leader who was eager to move on and not tackle an area of...
